Frequently Asked Questions

Please read our FAQ before sending us a message.

Most items have flat-rate shipping.  The amount for shipping is shown in the Checkout.

All payments are processed securely by Paypal.  If you don’t have a Paypal account, you will see an option to pay by credit card (Visa, Mastercard, Discover or American Express).

We try to get most orders out within 24 hours (often the same day) using USPS Priority Mail and generally takes 1-3 business days depending on your location.  Your shipping fee includes free tracking information. If there is any delay in shipping, we will notify you by e-mail.

Any personal information you provide on this site will only be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy. We will never share or sell your information with anyone under any circumstances, unless required to by law. All payments are processed through Paypal’s secure servers. We do not have access to your credit card details, nor are they ever stored on our servers.

You can contact us at any time with questions about our products or your order using the contact form on this page.

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